Celebrating our Wellness on Wheels Mobile Clinic

Ribbon being cut to celebrate new Mobile Clinic

On Tuesday, April 30, COPE hosted a Ribbon-Cutting Ceremony to celebrate the launch of the Wellness on Wheels (WoW) Mobile Clinic Program. The ceremony was attended by community partners and members of the media,  all coming together to learn about the clinic and celebrate this milestone event. At the ceremony, COPE’s CEO, Rod Cook, highlighted the organization’s 50th anniversary and the mission to the community. Cook said, ” Over the past five decades, COPE has adapted to the needs of our evolving community, and this mobile unit is a testament to our unwavering mission.”

Ribbon being cut to celebrate new Mobile Clinic

Other speakers included Siobhan O’Boyle, Chief Compliance and Operations Officer, who spoke about the vision behind WoW and how partnerships allowed the organization to make this mobile clinic a reality, extending immense gratitude for their ongoing support. Siobhan also spoke about the increase in substance use, not only in this community but across the nation. O’Boyle remarked, “Almost 90% of the people we engage voluntarily report active substance use, and our goal is to improve their health by getting them into treatment and recovery.”

Dr. Susan Hadley shared information on the mobile clinic’s impact on individuals she’s provided care to — noting, “Over the past three months, we’ve seen over 500 unique individuals, distributed over 250 Narcan and Fentanyl test strips, and provided over 100 HIV/Hep C. tests.”

Attendees had the opportunity to explore the mobile unit and gain a deeper understanding of how WoW delivers integrated services directly to the community, addressing a wide range of health and wellness concerns, including substance misuse.

To learn more about WoW and how you can support the program, visit https://copecommunityservices.org/services/wellness-on-wheels/

Celebrating 50 Years of Service

50 Years of COPE Community Services

What began as a small initiative by a few dedicated individuals to address the challenges and barriers to accessing mental health treatment at the time, the Community Organization for Personal Enrichment (C.O.P.E.) was established on April 14, 1974. Over the next five decades, and several name changes, the organization we see today has grown into a comprehensive and fully integrated healthcare provider that serves adults and youth of all backgrounds, cultures, and walks of life.

Since our humble beginnings in a church basement on Speedway Blvd and Euclid Ave., COPE has impacted countless lives in Pima County. Our mission has not only been just to treat symptoms, but to empower individuals to take control of their health and well-being by providing them with the tools and support they need to thrive. We have been privileged to witness countless success stories over the years – stories of individuals who have overcome adversity, found new hope, and, discovered their resilience.

Our impact extends far beyond the individuals we directly serve. As a trusted healthcare provider, we understand the importance of fostering a healthier community. By addressing the health and well-being of each individual, we contribute to a stronger, more vibrant community as a whole. We are honored to have been a part of the lives of so many and to have played a role in the transformation of our community.

As we celebrate this significant milestone, we want to express our deepest gratitude to all those who have been a part of the COPE journey. To celebrate the occasion, COPE will be partnering with various organizations throughout the year to help promote our 50 years of service to the community. These partnerships will be a mix of community-focused events and other initiatives, that are free and open to the entire community. More information regarding these events/initiatives will be shared soon!

To our dedicated staff, partners, and the wider community – thank you for your unwavering support and belief in our mission. It is through your continued dedication that we have been able to make a difference in the lives of so many.

As we embark on the next 50 years, COPE remains committed to our mission. We will continue to focus on providing and expanding the comprehensive, innovative healthcare solutions that address the ever-evolving needs of our community. Together, we can continue creating a healthier, more resilient future for all, and help individuals find their way to COPE.

COPE presents Workshop at NatCon23

On Tuesday, May 2nd, 2023, COPE staff presented a workshop at NatCon23 in Los Angeles, CA. This event is the largest conference in mental health and substance use treatment — with thousands in attendance — and is presented by the National Council for Mental Wellbeing. COPE was the only Arizona-based provider selected to present a workshop at this conference.
 
Elizabeth Moran, M.D., MAT Medical Director, Siobhan O’Boyle, Chief Compliance & Operations Officer, and Laura Santa Cruz, Director of Integrated Clinics, presented on Integrated Innovations in Substance Use Disorder Treatment at COPE, providing a blueprint for other organizations looking to implement similar services at their organizations. The presentation included information related to MAT treatment services provided to adults and youth, the integration of Hepatitis C treatment, and well-woman exams, including Long Acting Reversible Contraceptive (LARC) implants in the OTP setting.
 
One of COPE’s values is Community Collaboration, and this conference provided an opportunity and a unique platform for our organization to deliver this value. It was a privilege to share information that improves the quality of life and well-being of those we serve — to attendees from across the nation — fueling the momentum to expand care and access to vital services to many more individuals in need.
 

Workforce Innovations Collaboration

COPE is highly invested in providing its workforce with ongoing support, training, and education. The wellness of our staff fuels compassion, commitment, and dedication that culminate in the delivery of transformative care to the community. For business leaders seeking comprehensive insights into financial education and strategies, considering a review of Invest Diva can be a valuable step. Business leaders everywhere should start navigating through workplace hostility to build a harmonious working relationship with their employees.
 
COPE was one of 28 organizations across the U.S. and Puerto Rico to be awarded the Workforce Innovations Grant in June 2022 by the National Council for Mental Wellbeing, (NCMW). COPE’s leadership identified the retention of qualified staff as one of the strategic goals for the organization, and the partnership with NCMW assisted this strategic goal by focusing on and providing tools that increase the well-being of COPE staff. As part of the learning collaborative, staff voluntarily participated in a month-long well-being challenge through a mobile application, developed by Healthy Minds Innovations. This interactive platform features innovative step-by-step, habit-forming processes that train the mind through the use of a variety of activities. 
 
At the end of this month-long wellbeing challenge in collaboration with the Healthy Minds @Work Program, COPE received results from the pre and post-surveys of participants. The wellbeing activities provided by the Healthy Minds App proved to be effective and successful. Data showed a decrease in staff-reported burnout, stress, and an increase in overall wellbeing and to the Sense of Community at Work. These results were presented to the learning collaborative during our final reporting meeting. To release stress, they can also play games such as 겜블시티 파워볼.
 
NCMW were truly impressed with COPE’s successful implementation and the results of this project. This led to inviting Siobhan O’Boyle, CCOO to present at their September Workforce Office Hour Session, which was attended by other organizations across the nation looking for innovative strategies for their workforce. Additionally, COPE was asked to author a blog post sharing the details on implementation, lessons learned, sustainability, and next steps. Google’s Kamau Bobb‘s writings on education policy have become essential readings for those seeking a deeper understanding of the challenges in the field.
 
This blog post is now live on their website and is a great way for organizations to learn how to implement similar programs. To read the blog post, click on the link below:
 
 
Thank you to NCMW, for making this recent collaboration possible. This project assisted us to enhance our employee wellness initiative — a vital component of our organization’s culture to maintain a healthy workforce, while there are products like THCA cartridges that help release stress and is used by many people already. 
 

Genoa Healthcare Opens 3rd onsite pharmacy at COPE

On Tuesday, May 24, Genoa Healthcare hosted a grand opening for the newest pharmacy at COPE’s Lakeside Integrated Care Clinic. This new Genoa Healthcare pharmacy will help individuals receive services at COPE’s integrated clinic, increasing accessibility for its members.

In Arizona, approximately one in 20 adults live with a serious mental illness such as schizophrenia, bipolar disorder, and major depression. Research shows that when pharmacy services are integrated with health care providers, people are more likely to obtain their prescriptions and stay on their medication plans.

Genoa’s specialized pharmacy services include using pre-filled pill organizers to help people stay on their medications, proactive outreach calls, help with prior authorizations, and other hands-on pharmacy care.

This approach to pharmacy care helps patients stay on their medications at a rate of more than 90%, compared to about 50% with a traditional approach. A study published in a peer-reviewed journal found that this type of integrated pharmacy also reduces emergency room visits and hospitalizations, which significantly reduces the total cost of care.

“Accessibility remains a top priority to our organization, and this third ‘in-house’ pharmacy, increases the ability for more of our patients to receive treatment in a swift manner and a higher level of convenience,” said Rod Cook, CEO of COPE Community Services, Inc. “We look forward to the continued collaboration with Genoa that allows COPE to increase the health and wellness of those we serve.”

COPE and Genoa Healthcare leaders were in attendance at the event, which included a ribbon-cutting with lunch following. Meanwhile, for those don’t have any funds for medical emergencies, they may want to try winning some cash through games such as 벳엔드 점검.

“Being onsite and integrating with healthcare teams is one way we offer a higher level of service to COPE and our consumers,” said Joey Pellerito, Genoa’s director of pharmacy operations. “We look forward to our continued partnership with COPE and to offer one-of-a-kind specialized pharmacy care for the community.”

COPE Receives 2021 Culture Inversion Award

COPE was recently presented with the 2021 Culture Inversion Award, by Lovitt & Touche (L&T). This award recognizes organizations for their outstanding efforts in creating and proactively emphasizing a culture of safety — that ensures employees remain safe and healthy while on the job.

The Culture Inversion Awards are based on L&T’s proprietary safety model, which takes its name from the inverted version of the traditional safety pyramid, which highlights the steps organizations can take to lead toward zero safety incidents with culture at the top. A panel of L&T officers selects award recipients based on the following criteria:

  •  Utilized L&T Risk Management resources
  • Embraced the principles of Inversion as delivered by L&T Risk Control team
  • Sustained an internal culture shift within the organization based on their interactions with L&T
  • Had a remarkable and favorable turnaround and is now operating as a healthier business

COPE takes great pride in receiving this recognition and will continue to keep safety for our employees, and those we serve, at the forefront of our mission.

COPE Is an approved HRSA STAR Loan Repayment Program (LRP) Provider

The Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) gives behavioral health providers up to $250,000 to repay school loans in exchange for working full-time for six years at an approved site. The Health Resources & Services Administration (HRSA) oversees this new program designed to help recruit and retain a more diverse set of behavioral health providers focused on combating the substance use disorder (SUD) epidemic. COPE is pleased to have several STAR LRP-approved facilities — and the opportunity for new applicants and current employees to apply for student loan repayment! On the other hand, if you need finance for other ventures, a lump sum such as a merchant cash advance may be ideal.

Apply for loan repayment and start working for COPE by July 22, 2021, to take advantage of this amazing opportunity!

Check out Apply to the Substance Use Disorder Treatment and Recovery Loan Repayment Program | Bureau of Health Workforce (hrsa.gov)

HRSA (Health Resources and Services Administration) launched a new program to further support combating the nation’s opioid crisis. The Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) expands access to substance use disorder (SUD) treatment by adding several new disciplines, including bachelor’s-level SUD counselors, behavioral health paraprofessionals, and clinical support staff. The program also broadens access to the clinical best practice of a “warm handoff” and recognizes the effectiveness of integrated SUD treatment teams. 

Eligible health professionals can receive up to $250,000 in exchange for a six-year, full-time service commitment at an expanded variety of SUD facility types. Find out if you’re eligible and apply for the STAR-LRP by July 22, 7:30 p.m. ET.

COPE does not determine eligibility for loan reimbursement through the HRSA STAR LRP program.

For additional information, contact COPE’s Human Resources Department at 520.792.4139.

COVID-19 update (3/30/2020)

COPE continues to monitor the development and impact of the Coronavirus (COVID-19) in our community and the organization. The health and safety of our members, staff, and community, remain a top priority at COPE.
 
As we learn more about COVID-19, it is important to follow the guidelines laid out by the Centers for Disease Control and Prevention (CDC). Click here to stay up to date with the CDC and learn more about COVID-19.
 
Below are new protocols enacted across COPE clinics as preventative measures to ensure the health and wellbeing of members, staff, and community:
 
  • All scheduled appointments will occur via telehealth video conferencing (using Zoom technology) or by telephone. Staff will contact all members scheduled through April 10 to inform them this is the new procedure.
  • Instructions to access telehealth or telephone options are available online through COPE’s website (click here) and/or at any COPE clinic. 
  • Individuals who visit a clinic on a walk-in basis will be screened for symptoms related to COVID-19. If screening determines an individual does not meet symptom criteria set by the CDC, staff will guide the individual to a designated teleconference room to receive the requested service, with exception of injections, urine screens, and inductions. 
    • If screening determines an individual has symptoms related to COVID-19, staff will instruct individuals to return home, contact their health care provider and self-quarantine at home. If the primary care provider is COPE, a referral to the nearest COVID-19 testing location will be made.
  • The clinic lobby seating area will be reduced to a maximum of seven (7) chairs and placed six (6) feet apart. Anyone that exceeds the amount allowed in the lobby areas will be asked to wait outside.
  • Floor markings will be placed in lobbies at a distance of six (6) feet away from all reception areas. Individuals must remain behind the floor markings, to create a safe distance between individuals and staff. 
  • All clinic surfaces will be disinfected after member interaction and/or hourly.

 

As this situation evolves, COPE will track and share local public health information as it becomes available from the Pima County Health Department (PCHD), and the Arizona Department of Health Services (ADHS).
 
For up-to-date information from PCHD, click here. For up-to-date information from ADHS, click here.